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General Covid19 Information and Precautions

It is important that you check with the Northern Ireland Public Health Agency for the latest national and regional information and guidance surrounding Covid. Be aware of current rules on self-isolation, testing and vaccination before attending your training session. 

 

Our goal is to ensure that delegates are protected and feel safe, relaxed and comfortable when attending our premises.

 

Please remember that we provide training to frontline healthcare staff who in turn look after some of our society's most vulnerable. Therefore, If you have recently travelled to a Covid hotspot, are presenting with symptoms, have tested positive or come into contact with someone who has, please do not come to training.

If you are unable to attend due to having to self-isolate let us know. We will make arrangements to transfer you to a different course. We will not enforce cancellation fees for delegates who have had to isolate and who wish to transfer to a future date. 

 

Covid Precautions when On Site

Pre-Class

Do not attend training if you or your close contacts have had a positive Covid test or you have symptoms

Screening

We will ask you to fill out a screening questionnaire upon arrival, provide track & trace info and we'll take your temperature. We do not require proof of vaccination unless required by law.

Hygiene

We'll ask you to wear your mask in the building and wash and sanitize your hands before and entry to the training room and upon leaving the classroom at any point during your visit.

During Class

When in the classroom you must wear a face covering at all times, remain socially distanced when possible and wear full PPE when in close contact during practical sessions. Masks may only be removed when eating or drinking during breaks.

Help Finding Us:
By car, travelling northbound M1 west link
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Continue straight to the end of the M1 west link keeping left

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Turn left on to York road at cityside retail

Go straight until you pass Thompsons mill on right

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Take next right after Thompsons on to North Derby Street

We are in the red building. Parking on left behind building

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When you arrive take the lift or stairs to the 4th floor and follow the sign to our entrance.

By car, travelling southbound M2/M5
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Exit at junction 1 Fortwilliam and docks.

At the roundabout take the 3rd exit for York road/shore road A2.

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Turn left on to York road/shore road towards the city centre.

Go straight until you see Thompsons mill ahead on the left.

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Take the left before Thompsons mill on to North Derby Street.

We are in the red building. Parking on left behind building.

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When you arrive take the lift or stairs to the 4th floor and follow the sign to our entrance.

By public transport from Belfast city centre

The Bus routes covering york road are:

2a, 2b, 2d, 2g, 2h and there is a bus running every 7mins from the city. Take any of the above buses.

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Disembark the bus at Grove Place and walk back towards the city.

Cross just before Thompsons mill to go down North Derby Street. We are in the red brick building on the left.

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When you arrive take the lift or stairs to the 4th floor and follow the sign to our entrance.

For the return journey into the city:

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Turn left out of North Derby Street and walk down York road towards the city. There is a stop at Thompson's mill.

For further information on public transport links contact Translink through their website or call 028 9066 6630

Local taxi firms include: Fonacab 028 9033 3333 and Value Cabs 028 9080 9080. Please note we do not have any affiliation with these or any other taxi firm.

 
 

Facilities and information on breaks

At Staff Training Belfast, we have excellent breakaway facilities with a relaxed café layout. There are tea and coffee facilities, kettles, fridge and microwave.

 

Due to Covid, we are currently providing limited refreshments for delegates. Tea, coffee and biscuits are provided on breaks but we are unable to provide lunches.

 

Delegates who are attending training for full day classes are welcome to bring packed lunch and may request use of the refrigerator to store items and microwave to heat meals. We do not take responsibility for any items stored or heated in our facilities and delegates do so at their own risk.

 

Alternatively, delegates wishing to purchase food for lunches have a few local options on York Road. There are 2 main cafe's within close walking distance: Frydays and Gallopers. There is also a nearby Centra with hot food counter and deli. 

 

Delegates are welcome to consume food they have purchased in our designated breakout areas.

 

We recommend delegates who wish to use local food establishments pre-order their meals the morning of training to avoid queues and ensure they have adequate time to consume their food. Precise lunch break times can be discussed with the trainer for the purpose of pre-orders.

Delegates may not take food or drink into the training suites. 

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Remote learning and using zoom

We want our remote learning sessions to be as immersive as our face to face sessions. Our remote sessions are delivered in a tutorial style where delegates interact, discuss, share opinions and answer questions. They are not a lecture.

 

To get the most from remote learning you should approach the class as though it were face - face training. We expect all delegates to be visible on camera and audible through audio as tasks and activities during the class require participation.

Please ensure you are familiar with how to use the basic functions on zoom, have tested your internet connection and have working camera and microphone. You may attend on laptop, tablet or phone but we recommend devices with a larger screen. For help in preparing for your class we have a remote learning guide you can view here. To practice using zoom you can access a test course here.

 

You should prepare your environment for training by joining from a quiet room where you are unlikely to be disturbed. You should ensure you have good lighting and are in a comfortable seated position. We do not recommend sharing devices. Multiple delegates per device causes issues with audio and can become problematic during group activities and when participation is required.

 

Delegates should make sure there are no other devices logged into the same class in the same room as them. This causes audio feedback and is disruptive to the class. We recommend having a pen and paper to take notes. 

 

The trainer reserves the right to remove delegates who are disruptive to the session or if the trainer is unable to verify your full attendance by video or audio feedback.

 

Frequently Asked Questions

What do I do if I am running late?

Call us as soon as possible so we can alert the trainer. Remember you must attend 80% of the class to get certified so bear that in mind. Delegates running late beyond this limit may need to attend an alternate date. 

I can no longer attend my class, what should I do?

If you are attending an open course from our schedule you should inform us as soon as possible to avoid charge. If your employer has arranged the course you should contact them to make alternative arrangements

Do you provide food and drink at training events?

Delegates at sessions up to 3 hours get complimentary tea, coffee and biscuits. If you are attending a full day we recommend bringing a packed lunch as we are unable to provide lunches at this time. If your employer has arranged the session they may have made arrangements for food so ask them before arriving.

I didn't get my zoom invite what should I do?

First, check your email address used to register for the course including junk mail for receipt of a zoom link. If you can't find it contact us by phone or email and we will send a new link. Some employers will distribute zoom links to staff directly so you may be able to get the link from your training organiser in work.

Do I have to be a qualified nurse to attend training?

Absolutely not, a number of courses are available to anyone. The only courses that require a nursing qualification are the clinical courses that are labelled as such.

How do I pay for my course?

If your employer has set up the course, you do not have to pay anything to us. If you are attending an open course you can book online and pay. Alternatively we can take cash or card payments at our premises on the day of the course

Do I get a handout for my course or do I need to take notes?

We provide a handout copy of our PowerPoint presentation and send it out with certificates after the course. If you would rather make notes during the session you are welcome to.

When do I get my certificate?

We aim to have your certificate processed within 5 working days of the course date. If you attended a course arranged by your employer the certificate will be sent to them. If you booked a private place you should receive your documents in about 1 week.

Do I need a covid vaccine certificate to attend training?

We do not require proof of vaccination unless required by law. We just ask that all delegates ensure they follow covid guidance and do not attend training if they have been in contact with someone with covid or have tested positive.

What accreditation do I get with my certificate and is it recognised?

We are registered by CPD UK as a provider with many of our courses accredited through CPD UK. Our training is widely recognised across Northern Ireland by many health & social care providers.